NRAI Kolkata Chapter launched along with the NRAI India Food Services Report 2019


Mr. Alapan Bandopadhyay, Addl. Chief Secretary, Home, Industry, Commerce and Enterprises, and Micro, Small & Medium Enterprises and Textile Dept. West Bengal, launches NRAI Kolkata Chapter, along with the NRAI India Food Services Report 2019

Kolkata, July 02, 2019: The National Restaurant Association of India’s Kolkata Chapter along with NRAI India Food Services Report 2019 (NRAI IFSR 2019) was launched by the Addl. Chief Secretary, Home, Industry, Commerce and Enterprises and Micro, Small & Medium Enterprises and Textile, Mr. Alapan Bandopadhyay today. NRAI IFSR 2019, released once every 3 years, is the 4th edition of National Restaurant Association of India’s study to map trends, opportunities, and challenges of India’s food service sector.

Mr. Rahul Singh, President, NRAI while noting contributions of the Restaurant sector said,  “The Indian Restaurant Industry employed 7.3 million people in 2018-19. The organized food service sector, which is only 35%of the total market, contributed a whopping INR 18,000 crore as a way of taxes in 2018-19. The number is expected to more than double if the unorganized sector becomes organized.”

He further added, “Restaurant Industry is the largest industry in the service sector in the country after retail and insurance and is 20x of the Indian film industry, 4.7x of hotels and 1.5x of the pharmaceutical sector.”

Highlights from the Kolkata market:

•	The market size of Kolkata’s organised food service sector is estimated at INR 5,049 Crore for 2018-19.
•	The organised chain market is estimated at INR 1,979 Crore for 2018-19.
•	The standalone market is estimated at INR 3,070 crore.
•	In the top 20 cities identified in terms of market size of organised food service, Kolkata ranks 7th in position. Mumbai is 1st & tops the list with market size of INR 40,880 Crore.  Delhi follows at 2nd place with INR 31,132 Crore and Bengaluru is at 3rd position in the list with INR 20,014 Crore.
•	Of the total 38,838 restaurants in Kolkata, only 7,994 restaurants are in the organized segment.
•	The restaurant industry in Kolkata (organised and unorganised) currently generates a direct employment of 66,234 people, and stands fourth in comparison to Mumbai (4,28,358), Delhi (3,01,715) and Bengaluru (1,17,660).
•	Average frequency of consumers in Kolkata having non home cooked food is 5.4 times per month; with an average monthly spend per household being INR 1,372.

Mr. Sagar Daryani, Chapter Head of NRAI Kolkata and CEO, Wow! Momosharing the highlights of the Kolkata pullout said, “Kolkata, India’s Cultural Capital, has been witnessing exciting times with the city having the 2nd highest consumption of non-home cooked food in comparison to Delhi and Mumbai. It has the 7th largest organized foodservice market in the country. The city of joy ranks the 4th for the total number of restaurants and creating employment for the foodservice sector amongst Delhi NCR, Mumbai and Bengaluru. I personally consider Kolkata to be the ‘food capital’ of the country.”

He further added, “NRAI Kolkata Chapter has put forth Restaurant Industry’s concerns with respective Government departments and it is very encouraging to receive a positive response from the State Government and a warm welcome from the fraternity members. “

“Additionally, NRAI Kolkata Chapter will coordinate groundwork and actions pertaining to government issues, regulations and representations, facilitate the exchange of knowledge, experience, and passing of information related to various essential compliances/requirements by conducting seminars and knowledge sessions with the industry experts. We intend to hold one session and one workshop every month on relevant topics related to the food service sector for strengthening our members.”    

Mentioning that this is the only industry that offers multiple opportunities for various job roles/levels with varying education and skill levels, he said, “We will assist in conducting soft skill and food safety training of youth in rural areas and later provide them with employment opportunities in the sector. We also plan to provide training infrastructure for hands-on-training on food safety, hygiene, and soft skills for existing and to become a platform for training and creation of new workforce ready to operate resources in the food service sector”.

NRAI IFSR 2019 is a comprehensive compilation of data gathered from in-depth interactions with over 130 restaurant CEOs and3500 consumers across 24 cities in India. Kolkata specific pull-out provides extensive data on a variety of parameters like average monthly spend per person, popular hangouts, employment and consumer’s eating out behavior and trends. This report is crucial to garnering the necessary support and recognition from the government and its agencies for providing a fillip for consistent and sustained growth for the foodservice industry.

The mega launch of the NRAI Kolkata Chapter and NRAI IFSR 2019 in Kolkata was attended by the who’s who of the F&B fraternity.

A copy of the report can be bought at INR 20,000 on