PCDA Bengaluru to Organise SPARSH Outreach Programme for Defence Pensioners and Family Pensioners
Bengaluru, 10 Nov 2026:
The Office of the Principal Controller of Defence Accounts, Bengaluru, under the aegis of the Controller General of Defence Accounts, Ministry of Defence, Government of India, will organise a SPARSH Outreach Programme on 18th and 19th November 2026 in connection with the Digital Life Certificate (DLC) Campaign 5.0.
The programme was earlier scheduled for 4th and 5th November 2026 and has now been rescheduled to 18th and 19th November 2026. The programme will be inaugurated by Hon’ble CGDA, Smt. Alka Nangia Arora, IDAS, on 18th November 2026 at 9:30 AM at PCDA Bengaluru. The inaugural session will also be graced by the presence of senior officers of the Indian Army and other senior dignitaries. A large number of Defence Pensioners and Family Pensioners are expected to attend the programme and avail themselves of the dedicated assistance and grievance redressal facilities being provided by PCDA Bengaluru.
The programme aims to provide direct assistance to Defence Pensioners and Family Pensioners in identifying and resolving Defence Pension SPARSH-related grievances and facilitating the submission of Digital Life Certificates. The programme will provide a direct interface between pensioners and concerned officials, enabling issues to be addressed effectively and reducing the need for repeated visits.
A dedicated team of officials will be available to provide on-the-spot assistance, guidance and support for SPARSH and pension-related queries. The Digital Life Certificate (DLC) Campaign 5.0 will continue throughout November 2026, and pensioners may also avail themselves of the DLC facility at SPARSH Service Centres.
Guidelines for Pensioners :
Defence Pensioners and Family Pensioners attending the programme are requested to carry the following documents for timely redressal of grievances:
1. Original Pension Book / Discharge Book (for Army/Navy/Air Force pensioners)
2. Ex-Servicemen Identity Card
3. Bank Passbook & Pension Payment Order (PPO)
4. Aadhaar Card and the mobile phone linked to Aadhaar (essential for biometric/OTP authentication during DLC generation)
5. PAN Card
6. Any previous grievance-related papers or correspondence
New Methodology for Advance Registration :
As part of this year’s Outreach Programme, PCDA Bengaluru has introduced a new advance-registration methodology with the objective of facilitating a larger number of pensioners and ensuring smoother, faster and more effective resolution of pension-related grievances during the programme. This Advance Registration Form and the Prescribed format have already been circulated to the Pensioners through Col. Veteran and Pensioners’ Associations. Pensioners are requested to fill in the Advance Registration Form and the prescribed format and submit the duly completed form through the WhatsApp number +91-8147527246 on or before 16th November 2026.
The outreach programme is a reaffirmation of the commitment of PCDA Bengaluru towards the welfare, dignity and ease of service of Defence Pensioners and their families. Defence Pensioners and Family Pensioners are encouraged to make full use of this opportunity for SPARSH grievance redressal and Digital Life Certificate submission.
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