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LOST BAG RECOVERED AND RETURNED TO COMMUTER

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Metro Rail Kolkata
Metro Rail Kolkata

LOST BAG RECOVERED AND RETURNED TO COMMUTER

Kolkata, Date: 19.06.2023

On 17.06.2023 at about 12:10 hrs at Esplanade, an on-duty RPF staff during a routine check found a bag near the middle escalator of the platform. Finding no claimant of this bag, he deposited it to the Station Master’s Office after careful checking.

Thereafter, the Station Master made repeated announcements requesting the owner of the bag to collect it from the Station Master’s Office and a control message was also communicated to all the stations. After opening the bag, some valuable items were found therein.

After sometimes i.e. at 15:00 hrs, a lady commuter came to the Station Master’s office and claimed ownership of the bag. After proper verification and complying with all official formalities, the recovered bag was handed over to her.

She expressed her heartfelt gratitude to Metro Railway Authorities for helping her to recover the lost bag.

It is to be noted that Metro authorities always stay alert to help commuters facing any difficulty in the Metro premises. Metro staff also help commuters to get back their lost items or unite separated members with his/her family in an emergency.

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