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GE Lighting Recalls made in China LED Tube Lamps Due to Shock and Electrocution Hazards; Sold Exclusively at Lowe’s Stores

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The U.S. Consumer Product Safety Commission is an independent federal agency created by Congress in 1973 and charged with protecting the American public from unreasonable risks of serious injury or death from more than 15,000 types of consumer products under the agency's jurisdiction. To report a dangerous product or a product-related injury, call the CPSC hotline at 1-800-638-2772, or visit http://www.saferproducts.gov. Further recall information is available at http://www.cpsc.gov. (PRNewsfoto/U.S. Consumer Product Safety Co)

GE Lighting Recalls made in China LED Tube Lamps Due to Shock and Electrocution Hazards; Sold Exclusively at Lowe’s Stores

WASHINGTON, June 6, 2018 /PRNewswire-USNewswire/ — 

Recall Summary

Name of Product: Cool White Universal T8/T12 LED tube lamps

Hazard: The pins on one end of the lamp can be energized during installation/removal, posing electric shock and electrocution hazards.

Remedy: Refund
Consumers should immediately contact GE Lighting to receive instructions on safely removing the LED tube lamps, and to receive a refund in the form of a $17 gift card. Consumers should make sure the light switch is “off” before attempting to change LED tube lamps.

Consumer Contact:
GE Lighting at 800-338-4999 from 8 a.m. to 8 p.m. ET Monday through Friday, email at lightingconcerns@ge.com or online at www.gelighting.com and click on “Product Safety Information” for more information.

Recall Details
Units: About 46,000 packages of two tube lamps (92,000 individual lamps)

Description:
This recall involves GE Lighting’s 31243 LED13T8U840 LED two pack tube lamps. These units are most often used in garages, basements, workshops and utility rooms. The GE logo and model information are printed on a label near the tube’s base.

Brand Model Product Code and Description
GE Lighting 31243 LED13T8U840/2PKL
Incidents/Injuries: None reported

Sold Exclusively At: Lowe’s stores nationwide and Lowes.com from approximately November 2017 through April 2018 for about $15.

Importer: GE Lighting, of East Cleveland, Ohio

Manufactured in: China

This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.

About U.S. CPSC:
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC’s work to ensure the safety of consumer products – such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.

Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.

For more lifesaving information, follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC or sign up to receive our e-mail alerts. To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC’s Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired.

CPSC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.

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