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Airtel doubles its retail store presence in Kolkata
Adds 34 new stores to the existing count of 36 stores in the city
Kolkata, February 05, 2024:
Bharti Airtel, one of India’s leading telecommunications service providers, today, announced that it has launched thirty-four new, next-gen Company-owned stores in the city of Kolkata. The new stores that have come up in Chandannagar, Barasat, Barrackpore, Salt Lake City, Rajarhat, Kasba, Dunlop, Jadavpur, Baguihati, Kalyani, Tollyganj, Ballyganj, Howrah, Park Street, Dumdum, Bata Nagar, Girish Park, Behala, B T Road, Dankuni and many other places will strengthen Airtel’s retail presence and will offer unparalleled service experience to customers. The stores will also showcase Airtel’s cutting-edge technologies across its portfolio.
Designed around the theme of creating excellence and winning customers for life, these neighborhood stores will display the entire range of Airtel’s offerings including Xstream, Xsafe, 5G Plus, etc. With a vision to deliver an unparalleled service experience, the store-staff, referred to as ‘Airtel Friends’ are trained to address and resolve customer queries across all of Airtel’s portfolio including mobile, broadband, and DTH.
Commenting on the expansion, Ayan Sarkar, CEO, of West Bengal, Bharti Airtel said, “Customer obsession continues to be the core tenet driving us at Airtel as we embark on a massive retail expansion in the state of West Bengal as a one-stop-shop for all customer needs, these neighborhood stores will offer an exhaustive range of services including mobile, broadband, DTH, etc. The state of West Bengal continues to be a big focus market for us and we will continue to invest in this market.”
Airtel has been ramping up its offline presence over the past couple of years, fortifying its retail presence in the country. The Company currently has 1500 stores nationally.
