Volkswagen India extends Service Support to Flood Affected Customers in Kerala

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2024
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Volkswagen India extends Service Support to Flood Affected Customers in Kerala

®      Volkswagen will offer free road-side assistance and discounts on repairs to affected customer vehicles

Kolkata: Volkswagen, Europe’s leading car manufacturer has announced extended support and services for vehicles affected by the untimely floods in Kerala. Due to heavy torrential rains that lashed the city of Kerala and the subsequent water logging condition, Volkswagen has announced free road-side assistance and special initiatives in support of affected customers.

Customers in Kerala can avail the free road-side assistance by dialing 1800 102 1155 or 1800 419 1155. Under road-side assist, affected cars would be transported free of cost to the nearest Volkswagen dealer. To ensure customer support at this crucial time, Volkswagen has issued flood-repair guidelines across dealerships for a standardized repair approach and has geared-up technical support staff and parts supply chain in the region. All affected customer vehicles will also be supported with benefits on the service repair invoice by Volkswagen dealer partners in Kerala.

The Volkswagen team is closely monitoring the status of all vehicles under repair to ensure quality repair and necessary actions.

Commenting on the special initiative, Mr. Steffen Knapp, Director, Volkswagen Passenger Cars said, “At Volkswagen, customers are always at the centre of our initiatives. With the state of Kerala experiencing torrential rains and water logging causing heavy damage to the vehicles, we have taken special measures to ensure customers receive a prompt response to their service requirements Our team of highly experienced professionals at our dealer partners in Kerala: EVM Group and Phoenix group are working round the clock to ensure quality and timely service in order to bring the situation back to normal.”

About Post Author

Suman Munshi

Founder Editor of IBG NEWS (15/Mar/2012- 09/Aug/2018). Recipient of Udar Akash Rokeya Shakhawat Hossain Award 2018. National Geographic & Canon Wild Clicks 2011 jury and public poll winner. Studied Post Graduate Advance Dip in Computer Sc., MBA IT,LIMS (USA & Australia), GxP(USA & UK),BA (Sociology) Dip in Journalism (Ireland), Diploma in Vedic Astrology, Numerology, Palmistry, Vastu Shastra & Feng Sui 25 years in the digital & IT industry with Global MNCs' worked & traveled in USA, UK, Europe, Singapore, Australia, Bangladesh & many other countries. Education and Training advance management and R&D Technology from India, USA, UK, Australia. Over 30 Certification from Global leaders in R&D and Education. Computer Science Teacher, IT & LIMS expert with a wide fan following in his community. General Secretary West Bengal State Committee of All Indian Reporter’s Association
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